Press Releases

Pizza Study Findings: Domino’s dominates in speed

sbeckett@intouchinsight.com (Sarah Beckett) — Mon, 03 Mar 2025 13:00:00 GMT

An Intouch Insight study examined leading pizza brands—from large chains like Domino’s and Papa Johns to mid-sized players like Hungry Howie’s and MOD Pizza—alongside two leading convenience store brands to evaluate how they perform across key customer experience metrics, including speed, accuracy, and service. The results reveal that while large chains excel in order accuracy, mid-sized brands outperform the large chains in friendliness, and convenience stores are proving to be a real competitor in the carryout space.

Intouch Insight announces Q3 2024 financial results

sbeckett@intouchinsight.com (Sarah Beckett) — Thu, 21 Nov 2024 22:34:10 GMT

OTTAWA, November 21, 2024 – Intouch Insight Ltd (“Intouch” or “the Company”) (TSXV: INX) (OTCQX: INXSF), a leader in customer experience measurement solutions, today announced financial results for the quarter that ended September 30, 2024.

Intouch Promotes Sarah Beckett To Vice President Sales And Marketing

sbeckett@intouchinsight.com (Sarah Beckett) — Thu, 31 Oct 2024 21:30:00 GMT

OTTAWA, Canada – Intouch Insight Ltd, (“Intouch” or “the Company”) (TSXV: INX) (OTCQX: INXSF) a leader in customer experience measurement solutions today announced the promotion of Sarah Beckett, to become an Officer with the position of Vice President Sales and Marketing, effective November 1, 2024 and subject to TSXV approval. Ms. Beckett joined Intouch in 2019 as Director of Marketing.

Intouch Insight Study: Friendliness Impacts 2024 Drive-Thru Performance

sbeckett@intouchinsight.com (Sarah Beckett) — Tue, 01 Oct 2024 11:30:00 GMT

The 24th Intouch Insight Annual Drive-Thru Study was released today in partnership with QSR® Magazine. It examines the drive-thru performance of leading quick-service restaurant brands. This year, Raising Cane’s makes its debut, joining Wendy’s, McDonald’s, Burger King, Taco Bell, KFC, Arby’s, Hardee’s, Carl’s Jr., Dunkin', and Chick-fil-A as benchmark brands.

Intouch Insight Study: DoorDash Leads in Third-Party Delivery

sbeckett@intouchinsight.com (Sarah Beckett) — Wed, 18 Sep 2024 11:30:00 GMT

The first Intouch Insight Third-Party Delivery Study, released today in partnership with Informa Connect Limited, provides key insights into the performance of three leading food delivery companies—DoorDash, Uber Eats, and Grubhub—across both restaurant and convenience store segments.

Intouch Insight to Present & Participate in the Planet MicroCap Showcase

sbeckett@intouchinsight.com (Sarah Beckett) — Wed, 04 Sep 2024 12:00:00 GMT

Ottawa, Ontario / ACCESSWIRE / Intouch Insight Ltd. (TSXV: INX) (OTCQX: INXSF), a leader in customer experience solutions, today announced that it will be presenting and participating in 1x1 meetings at the Planet MicroCap Showcase: VANCOUVER 2024 in association with Small Cap Discoveries on Wednesday, September 25, 2024 at 9:00 AM (PST). Cameron Watt, President & CEO of Intouch will be hosting the presentation and answering questions at the conclusion.

Intouch Insight Announces Q2 2024 Financial Results

sbeckett@intouchinsight.com (Sarah Beckett) — Wed, 21 Aug 2024 21:15:00 GMT

OTTAWA – Intouch Insight Ltd, (“Intouch” or “the Company”) (TSXV: INX) (OTCQX: INXSF) a leader in customer experience solutions, today announced financial results for the quarter ended June 30, 2024.

Key highlights for Q2 2024

Intouch Insight Thanks Retiring Directors And Grants Stock Options

sbeckett@intouchinsight.com (Sarah Beckett) — Thu, 20 Jun 2024 21:30:00 GMT

OTTAWA, Canada – Intouch Insight Ltd. (“Intouch” or the “Company”) (TSXV: INX) (OTCQX: INXSF) announces that at the annual general meeting held on June 20^th shareholders re-elected the five directors proposed in the management circular. This marks the retirement of longstanding board members Michael Gaffney and Rainer Paduch. Following the shareholder meeting, the Board of directors granted, under its stock option plan, stock options to employees, officers, and directors, for the purchase of up to 625,000 common shares at an exercise price of $0.47 per share. The options granted on June 20, 2024 will vest over a 36-month period and expire on June 19, 2029.

Innovative Strategies for Meeting Tomorrow's Convenience Store Needs

sbeckett@intouchinsight.com (Sarah Beckett) — Tue, 11 Jun 2024 14:00:00 GMT

A new Intouch Insight study shows that convenience stores investing in technology and personalized services are seeing significant gains in customer satisfaction and loyalty.

Intouch Insight Announces Q1 2024 Financial Results

sbeckett@intouchinsight.com (Sarah Beckett) — Thu, 16 May 2024 21:30:00 GMT

OTTAWA – Intouch Insight Ltd, (“Intouch” or “the Company”) (TSXV: INX) (OTCQX: INXSF) a leader in customer experience measurement solutions, today announced financial results for the quarter that ended March 31, 2024.